Jet plus plumbing Pty Ltd
Australia, Melbourne
Jet Plus Plumbing is a locally owned and operated plumbing business based in Berwick, Victoria, serving the surrounding areas since 2017. Founded by Luke Kennedy, a nationally recognized tradesman with a passion for delivering exceptional customer service and high-quality workmanship, Jet Plus Plumbing has quickly grown to stand out in the competitive plumbing industry.
Main Services:
Plumbing, plumbing maintenance, blocked drains, pipe relining, burst pipes, TMV install and servicing, backflow install and servicing, hot water installs, Gasfitting, drainage, subsoil drainage, new installs, Plumbing maintenance, Emergency service, Pipe relining, Hot water service and install, TMV install and service, Backflow install and service, Blocked drains, Subsoil drainage, Domestic plumbing, Industrial plumbing
Despite being a small business with Luke often working full-time on the tools, Jet Plus Plumbing consistently outperforms larger companies, thanks to its commitment to professionalism, innovation, and customer care.
The company has earned a reputation for reliability and expertise, offering a comprehensive range of services tailored to meet the needs of both residential and commercial clients. From emergency plumbing and blocked drain solutions to bathroom renovations and pipe relining, Jet Plus Plumbing is known for delivering efficient, long-lasting results. The team is also equipped with advanced technology, such as hydro jetting and CCTV inspections, to diagnose and resolve plumbing issues with precision. This commitment to staying at the forefront of industry advancements ensures that clients receive the best possible service.
Luke Kennedy’s leadership and vision are integral to the business’s success. A proud member of Master Plumbers since 2020, Luke joined the National Council in 2023 to give back to the association and champion the values of being expert, committed, and professional. His dedication to the trade has not gone unnoticed; he won the Australian Trades Small Business Champion Award in 2023 and a National Trade Leader Award in 2024. These accolades highlight his unwavering commitment to excellence, innovation, and community service.
What sets Jet Plus Plumbing apart is its customer-first approach. The business prioritizes transparent communication, upfront pricing, and a seamless customer experience. Clients can track their tradesperson, ensuring convenience and peace of mind during service appointments. This level of service extends beyond the job itself; Jet Plus Plumbing is developing an informative booklet to educate customers about plumbing maintenance. This resource covers critical topics like blocked drains, hot water safety, high water pressure, flexible hoses, and backflow prevention, empowering customers to make informed decisions about their plumbing systems.
Another distinguishing factor is Jet Plus Plumbing’s emphasis on community and trust. Luke has built a business that not only addresses immediate plumbing concerns but also provides lasting solutions that improve clients’ homes and businesses. The company’s inspection reports, complete with pass/fail checkboxes, plumbing signatures, and dates, add a layer of professionalism and accountability rarely seen in the industry. The team’s focus on proactive maintenance and honest recommendations fosters long-term relationships with customers.
Jet Plus Plumbing’s adaptability and use of technology further enhance its offerings. For example, the business leverages GoHighLevel to streamline communications, ensuring that all customer interactions—whether via phone or text—are handled promptly and efficiently. The integration of tools like ServiceM8 and Xero ensures smooth job management and financial processes, allowing Luke and his team to focus on what matters most: delivering top-notch plumbing services.
Despite its small size, Jet Plus Plumbing’s impact is anything but small. Luke’s dedication to continuous improvement, from implementing a profit-and-loss dashboard to refining quoting systems, demonstrates his commitment to operating a business that is both customer-centric and highly efficient. Whether it’s same-day emergency services, innovative solutions like pipe relining, or community-focused initiatives, Jet Plus Plumbing is redefining what it means to be a trusted local plumber.
Jet Plus Plumbing’s journey is one of perseverance, innovation, and excellence. With Luke Kennedy at the helm, the business continues to set new benchmarks for quality and customer service in the plumbing industry. For those seeking a plumbing partner they can trust, Jet Plus Plumbing is the go-to choice, delivering not only reliable solutions but also an unparalleled customer experience.